You can email us at info@newportboutique.com where our customer service team will be happy to help you with whatever you need!

Yes, all orders placed come with fast and free delivery

Yes, we ship worldwide. If you have any specific questions, you can always send us an email.

The delivery times are the same as you are normally used to from UPS. The shipping time depends entirely on your location. Depending on your geographical location, delivery may take approximately 5-12 business days.

We accept all major forms of payment, including credit cards, PayPal, Google Pay, Apple Pay and any of the methods listed on our product pages.

You can simply contact us and explain what is wrong, and we will handle the process smoothly. Please contact us at info@newportboutique.com.

Sometimes orders may be delayed due to factors such as warm weather, holidays, or an issue in the supply chain (e.g., a delay at the courier company). You can always check the status of your order on our Track Your Order page.

If there is a delay, we will always communicate this with you directly. If you still have any questions or need further assistance, feel free to send us an email—we’re happy to help!

Some of our products are stored and shipped from within the US, while others are shipped from Asia. Which of our warehouses we ship your products from can vary based on stock levels and demand. For full transparency, our products are not made in the US and are generally made in Asia, this ensures you get the best products at the best possible prices.

As we aim to process orders as fast as possible, you must request any changes/cancellations within 15 minutes of ordering. After this timeframe, orders are automatically processed in our system and requests after this time will be denied. Your order can be returned for a refund after it is received.

Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s), and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible, and you will get a full refund, of course.

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-2 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.